Terms and Conditions
Last updated: April 2025
Welcome to LottoQuest Australia. Please read these terms carefully before using our services. By creating an account or purchasing tickets, you agree to comply with these terms.
Eligibility
› Participants must be 18 years or older and reside in Australia.
› By registering, you confirm that all provided information is accurate and truthful.
Account Registration
› Creating an account is required to purchase tickets and use our full services.
› Only one account per person is allowed.
› Users are responsible for maintaining the security of their login information.
Purchasing Lottery Tickets
› Tickets are available exclusively through the official LottoQuest platform.
› All transactions are final once confirmed.
› Tickets are valid solely for the specific draw selected.
Payments and Fees
› Transactions are conducted in Australian dollars (AUD).
› Accepted payment methods are shown during checkout.
› There are no hidden costs or service charges.
Winnings and Prize Claims
› Prizes are awarded according to the rules of each lottery.
› Verification of identity may be required for major winnings.
› Players must check results and claim prizes on time.
Game Availability and Cancellations
› LottoQuest reserves the right to modify, suspend, or cancel draws as needed.
› Refunds are issued only when system errors or cancellations affect purchases.
Responsible Gambling
› We promote responsible gambling and encourage safe play.
› Players can set financial limits, take breaks, or self-exclude at any time.
› Assistance is available through the Responsible Gambling Hotline: 1800 858 858.
Privacy and Data Protection
› We comply with the Australian Privacy Act.
› Your personal information is used solely for service delivery and compliance with regulations.
› We never sell or share your personal data without your consent.
Platform Access
› While we strive for uninterrupted access, we cannot guarantee 24/7 availability.
› LottoQuest is not liable for losses caused by external technical issues.
Updates to Terms
› These terms may change over time.
› Continued use of the platform signifies acceptance of any updates.
Contact Information
Need assistance? Contact us at:
support@lottoquest-au.com
1300 987 654 (Australia only)